Shipping Terms
Professional freight conditions governing our international shipping services and cargo transportation to Zimbabwe.
1. Scope of Service
RAULOG LTD provides comprehensive international shipping services including sea freight, air freight, door-to-door delivery, and logistics support. Our services cover cargo transportation from the UK, UAE, and China to Zimbabwe and other African destinations.
All shipments are subject to these shipping terms in addition to our general terms and conditions.
2. Booking Process
Quote Request
Submit detailed cargo information for accurate quotation including dimensions, weight, value, and destination.
Booking Confirmation
Confirm booking with signed agreement and deposit payment. Cargo collection can be arranged upon confirmation.
Documentation
Provide all required export/import documentation including commercial invoices, packing lists, and certificates.
Cargo Collection
We arrange professional cargo collection from your premises or designated location with appropriate equipment.
3. Cargo Requirements
4. Transit Times and Liability
Transit Times
- Sea freight: 4-8 weeks depending on destination
- Air freight: 5-10 working days
- Express services: 3-5 working days
- Times are estimates and subject to operational factors
Liability Coverage
Standard liability coverage is limited. We strongly recommend comprehensive cargo insurance for valuable shipments. Claims must be reported within 7 days of delivery.
5. Delivery Conditions
Delivery arrangements and conditions vary by service type and destination:
6. Force Majeure and Delays
We are not liable for delays or failure to perform due to circumstances beyond our reasonable control:
Questions About Our Shipping Terms?
If you have questions about these shipping terms or need clarification on our policies, our experienced team is here to help.